WE PROVIDE CATHETER SUPPLIES AS ORDERED BY YOUR DOCTOR!
MEDICARE AND INSURANCE BENEFICIARIES ARE OFTEN AT NO COST!
FREQUENTLY ASKED QUESTIONS
Knowledge is empowering, and we want to empower our clients with information on product use, healthy living, best practices, changes in policies, and studies regarding new technology advancements.
Will insurance pay for my catheters+
Intermittent catheters fall under a DME benefit. Most insurance carriers, including Medicare, will cover these supplies if coverage criteria are met. Insurance will cover a catheter and individual lubricant.
How many catheters can I get+
Your physician will prescribe the quantity you need based on the frequency of catheterization and your plan of treatment. Medicare will allow up to a maximum of 200 catheters per month. Many insurance plans differ in the number of catheters they will allow. Our office will contact your insurance carrier to determine how many catheters your plan allows.
Can I reuse my catheters+
It is not recommended to clean and reuse. Intermittent catheters are meant to be used once and discarded. Reusing catheters increases the likelihood they will not be sterile and, thus, can increase the risk of infection.
What is a coudE' tip catheter+
A coudé tip catheter has a curved tip. It can be used to better navigate through the urethra for patients with a blockage, stricture, or enlarged prostate.
What is a closed system+
A closed system is a self-contained intermittent catheter fully protected in its sterile field. This type of catheter is used to keep the tip of the catheter from bacteria and is used to reduce the risk of Urinary Tract Infections (UTIs). There are particular coverage criteria when using a closed system. Our staff will be glad to review the details with you.
What is a hydrophilic catheter+
A hydrophilic catheter is a catheter that only needs water to activate the lubricant already on the catheter; therefore, hydrophilic catheters don't require additional lubrication.
How do I get my supplies+
Your physician will write a prescription. We will contact the prescribing physician to obtain your medical records. Upon verifying your coverage criteria and your insurance benefits, we can ship your supplies directly to you based on your order. Our service representatives will contact you monthly to verify your usage and stock of supplies. We can reship your supplies ten days before your order is due to ensure you never run low. Shipment is always free of charge.
